Receive phone calls when you are away from your desk by having your calls sent to another number for example, to a cell phone. Reference missed, placed, and received phone calls directly from Microsoft Lync. You can click to call or make a video call directly from Microsoft Internet Explorer, Microsoft Office Excel, and Microsoft Outlook applications. Streamline processes by placing calls from the application you are currently using. Receive incoming call alerts with the option to answer with audio only or with video, or divert the call to your voicemail.Ĭlick to call from Microsoft Office applications and browsers Predictive search provides suggestions to you as you type in a search query and is capable of indexing your Lync contact list, recent contacts, Microsoft Active Directory, Lightweight Directory Access Protocol (LDAP), Enterprise Data Integration (EDI), or Cisco User Data Services (UDS). Search for anyone in your address book and initiate a call to that person, or simply type a phone number and then right click to initiate the call. Right click to make an audio or video call or start a conference from contact list or IM sessionĬheck the presence of the person you want to call, and then initiate an audio-only or a video phone call to that person quickly by right clicking and selecting "Place a Call" or “Place a Video call”. Table 1 lists the features and benefits of Cisco UC Integration for Microsoft Lync. Protect your investment: Enjoy an immediate business effect by providing access to industry-leading Cisco Unified Communications capabilities while protecting your investments in Microsoft instant messaging.
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Cisco also offers an end-to-end unified communications solution that encompasses the software application and network infrastructure to provide increased control over voice quality and more robust tools for administrators to manage a mix of voice, video, and high-priority data traffic.Ĭisco Unified Communications uses industry-standard audio and video codecs, minimizing the need for transcoding gateways. Using Cisco Unified Communications Manager for call control minimizes costs by reducing management overhead, simplifying infrastructure complexity, and lessening licensing fees associated with deploying a dual call-control architecture.
Minimize complexity, deliver high-quality audio, and lower costs: The Cisco UC Integration for Microsoft Lync lets you use Cisco Unified Communications Manager for enterprise voice and video communications, while Microsoft Lync provides instant messaging and presence.The solution is integrated with Cisco conferencing solutions so you can instantly initiate and conduct multiparty audio, web, and videoconferences.
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